π¦ΈββοΈ Help & User Guide
Everything you need to know about AmaKo Momo
π Quick Navigation
New User Guide
First time here? Start with this!
Getting Started
First time here? Start here!
How to Order
Step-by-step ordering guide
GPS Location
Location & delivery setup
Badge System
Earn rewards & points
Payment Guide
Payment methods & security
Troubleshooting
Common issues & solutions
π Getting Started
New to AmaKo?
Start with our comprehensive new user guide for the best experience!
1. Welcome to AmaKo!
AmaKo is your go-to place for delicious momos and more. We're here to make ordering easy and fun!
π‘ Tip: Try our interactive onboarding tour! Look for the "π¦ΈββοΈ Start Onboarding Tour" button on the home page.
2. Create Your Account
Sign up to unlock exclusive features, track your orders, and earn rewards.
Sign Up Now3. Set Your Location
Enable GPS or enter your address to get accurate delivery times and branch selection.
Learn About GPSπ How to Order
Browse Menu
Explore our delicious menu with momos, combos, drinks, and more.
Add to Cart
Click "Add to Cart" on your favorite items. Customize quantities as needed.
Review Cart
Check your order, apply any available discounts or promo codes.
Choose Branch
Select the nearest branch for pickup or delivery to your location.
Payment
Pay securely with cash, card, or digital wallet options.
Track Order
Get real-time updates on your order status and delivery time.
π― Pro Tips
- β’ Use our GPS feature for accurate delivery times
- β’ Check for daily offers and discounts
- β’ Earn badges and rewards with every order
- β’ Save your favorite orders for quick reordering
π GPS Location Guide
Why Use GPS?
- β’ Get accurate delivery times
- β’ Find the nearest branch automatically
- β’ Ensure delivery to the correct address
- β’ Save time with automatic location detection
π± Mobile Devices
- 1. Go to your device Settings
- 2. Navigate to Privacy or Privacy & Security
- 3. Find Location Services
- 4. Enable location access for your browser
- 5. Return to AmaKo and try GPS again
π» Desktop Browsers
- 1. Click the lock/info icon in the address bar
- 2. Look for Location or Site settings
- 3. Change from Block to Allow
- 4. Refresh the page and try GPS again
β Alternative Options
If GPS doesn't work, you can always:
- β’ Enter your address manually
- β’ Use the demo location for testing
- β’ Contact support for assistance
π Badge System Guide
π― How It Works
Earn points and badges by ordering regularly, trying new items, and engaging with our community. Unlock exclusive rewards and privileges!
π₯ Loyalty Badges
- β’ Bronze: 100-500 points
- β’ Silver: 300-1500 points
- β’ Gold: 600-3000 points
- β’ Prestige: 1200+ points
π― Engagement Badges
- β’ Try new menu items
- β’ Refer friends and family
- β’ Share on social media
- β’ Participate in community events
π Available Rewards
Free Items
- β’ Free Momo (any variety)
- β’ Free Drink
- β’ Tasting Kit
Privileges
- β’ Skip the Line
- β’ Loyalty Discounts
- β’ Event Passes
π³ Payment Guide
π΅ Cash Payment
Pay with cash upon delivery or pickup. Exact change preferred.
π³ Card Payment
Secure card payments accepted at all branches.
π± Digital Wallet
Use your AmaKo wallet for quick and easy payments.
π Security
- β’ All payments are processed securely
- β’ Your payment information is encrypted
- β’ We never store your card details
- β’ Multiple payment options for your convenience
π§ Troubleshooting
Can't access GPS location?
This is usually a browser permission issue.
- β’ Check browser location permissions
- β’ Try refreshing the page
- β’ Use manual address entry as alternative
Order not showing up?
Check your order status and contact support if needed.
- β’ Check your order confirmation email
- β’ Look in your account order history
- β’ Contact our support team
Payment issues?
We're here to help with any payment problems.
- β’ Try a different payment method
- β’ Check your card details
- β’ Contact your bank if needed
π Ready to Get Started?
Take our interactive tour to learn all the features!